Refund policy
At Savages Supply Co., we take pride in every product we create. Each item is designed and printed with care, and we want you to be completely satisfied with your purchase.
Returns
We accept returns of unworn, unwashed, and unused merchandise within 30 days of the delivery date.
To be eligible for a return:
- Items must be in their original condition.
- All original tags (if applicable) must still be attached.
- Items must be free of odors, stains, pet hair, or signs of wear.
Exchanges
Need a different size? No problem.
We gladly accept exchanges within 30 days for the same item in a different size, subject to availability. If your requested size is unavailable, we'll issue a store credit or refund.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and photos of the issue.
We'll make it right by sending a replacement or issuing a full refund at no additional cost.
Non-Returnable Items
The following items cannot be returned unless they arrive damaged or defective:
- Clearance or final sale items
- Gift cards
- Custom or personalized products
Refunds
Once your return is received and inspected, we'll notify you of the status of your refund.
Approved refunds are issued to your original payment method within 5–10 business days, depending on your financial institution.
Original shipping charges are non-refundable unless the return is the result of our error.
Return Shipping
Customers are responsible for return shipping costs unless the item was damaged, defective, or shipped incorrectly.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.
How to Start a Return
To begin a return or exchange, please contact our customer service team with:
- Your order number
- Your name
- The reason for the return or exchange
- Photos (if applicable)
We'll provide instructions to complete your return as quickly as possible.
Questions?
If you have any questions about your order, we're here to help. Contact our customer support team and we'll be happy to assist you.